Skip to main content

Terms & Conditions

TOOLSURE LTD

Company name: Toolsure Ltd

Company registration number: 16135807

Company registered address: 88 Lower Marsh, London, SE1 7AB, England, United Kingdom

Phone: +447897029533

Email: sales@toolsure.co.uk

Customer service is available 24/7, Monday through Sunday. 

These terms and conditions do not affect your statutory rights as a consumer. If any part of these conditions is invalid, illegal, or unenforceable, no other part of these conditions will be affected.

1. Definitions

  • Buyer: The person who buys or agrees to buy the goods from the Seller.
  • Conditions: The terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
  • Delivery Date: The date specified by the Seller for the delivery of goods.
  • Goods: The articles which the Buyer agrees to buy from the Seller.
  • Price: The price for the goods, excluding carriage, packing, insurance, and VAT where applicable.
  • Seller: Toolsure Ltd.

2. Conditions Applicable

  • These Conditions apply to all contracts for the sale of goods by the Seller to the Buyer, excluding all other terms and conditions.
  • All orders for Goods shall be deemed an offer by the Buyer to purchase Goods under these Conditions.
  • Placing an order constitutes the Buyer’s acceptance of these Conditions.
  • Variations to these Conditions are inapplicable unless agreed in writing by the Seller.
  • These terms apply to all purchases via the website, catalogue, shop, post, telephone, or in person.

3. Price and Payment

  • The Price is the Seller’s quoted price, shown inclusive and exclusive of VAT.
  • The Seller reserves the right to change its stated price.
  • Orders are processed only after full payment, including carriage charges.
  • Anti-Fraud Checks: The Seller may use personal information to conduct anti-fraud checks, which may involve disclosure to fraud protection agencies.

4. Availability

  • The site is provided “as is” and “as available,” with no warranties on its operation or content.
  • If products are out of stock, the Buyer may retain goods on backorder, accept alternatives, or request a refund within 30 days.

5. Warranties and Liability

  • The Seller warrants that Goods will correspond with their description at delivery.
  • The Seller is not liable for damages arising from site use, including direct, indirect, or consequential damages.
  • Descriptions and content are as accurate as possible, but the Buyer’s remedy for discrepancies is a return in unused condition.

6. Delivery of the Goods

Delivery will be made to the Buyer’s address on the specified date. Goods may be delivered earlier with reasonable notice. The Buyer must make arrangements to accept delivery.

7. Acceptance of the Goods

  • The Buyer must sign for Goods upon delivery or collection.
  • Goods are deemed accepted 24 hours after delivery.
  • Once accepted, the Buyer cannot reject non-conforming Goods.

8. Title and Risk

  • Title passes on delivery of the Goods.
  • Risk passes on delivery of the Goods.

9. Remedies of the Buyer

  • Rejected Goods grant the Buyer no further rights regarding their supply or failure to conform.
  • Accepted Goods release the Seller from liability regarding those Goods.
  • The Seller is not liable for late or short delivery.

10. Cancellation

The Seller may cancel the contract before delivery, refunding sums paid. The Seller is not liable for any loss or damage arising from such cancellation.

11. Content, Design, and Reproduction

The content of the Seller’s website, catalogues, and offers is proprietary. Reproduction, in whole or part, is prohibited.

12. Electronic Communications

By using the Seller’s site or emailing the Seller, you consent to electronic communication, which satisfies any legal requirement for written communication.

13. Licence and Site Access

  • You are granted a limited licence to access the site for personal use, not for resale or commercial use.
  • Reproduction, duplication, or commercial exploitation of the site without written consent is prohibited.
  • Framing or using the Seller’s trademarks without permission is prohibited.

14. Third-Party Rights

Non-parties to this agreement have no rights under the Contracts (Rights of Third Parties) Act 1999.

15. Corporate Law of Contract

This contract is governed by the law of England and Wales.

16. Voucher & Promotional Codes

  • Codes can be redeemed once per transaction within the advertised period.
  • Codes must be used at checkout or quoted by phone for promotions to apply.
  • Codes cannot be redeemed for back orders.
  • Toolsure reserves the right to withdraw promotions at any time.

17. Contact via Phone

Calls to the customer contact center are recorded for training and quality purposes.

About Toolsure®

Toolsure® is an online tool store based in London, UK, offering a carefully selected range of tools designed for quality and reliability. We cater to professionals, DIY enthusiasts, and tradespeople by providing a diverse selection of well-reviewed brands and practical designs to support a variety of projects.

  • Professional-Grade Tools: Our collection includes durable hand tools, advanced power tools, versatile toolkits, precision screwdrivers, and heavy-duty wrenches from established brands. Each product is chosen based on industry standards for reliability and performance.

  • DIY Essentials: We offer a selection of affordable, high-quality tools suited for home improvement and creative projects. From compact drills to multi-purpose cutting tools and measuring equipment, we aim to provide practical solutions for DIY enthusiasts.

  • Construction and Trade Tools: Our range includes tools commonly used by contractors and tradespeople, such as masonry tools and carpentry equipment designed for durability and precision in demanding work environments.

  • Tool Storage and Accessories: Keep your tools organized and secure with our selection of toolboxes, rolling cabinets, and portable organizers. We also provide essential accessories like drill bits, saw blades, and sanding pads to keep your tools ready for the task at hand.

  • Customer-Focused Shopping Experience: We strive to offer a seamless shopping experience with an easy-to-use online platform, fast UK-wide shipping, and responsive customer support. Our product information and guides help customers make informed purchasing decisions.
!
Compare