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Privacy Policy

Privacy Policy of Toolsure Ltd

This Application collects some Personal Data from its Users.

Owner and Data Controller

Toolsure Ltd
88 Lower Marsh
London, SE1 7AB
United Kingdom
Owner contact email: support@toolsure.co.uk

Types of Data Collected

Among the types of Personal Data that this Application collects, by itself or through third parties, are:

  • Cookies
  • Usage Data
  • Unique device identifiers for advertising (e.g., Google Advertiser ID or IDFA)
  • Number of Users
  • Session statistics
  • Email address
  • Geographic position
  • Language

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Note: Failure to provide mandatory Data may make it impossible for this Application to provide its services.

Mode and Place of Processing the Data

Methods of Processing

Toolsure Ltd takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Toolsure Ltd, the Data may be accessible to certain types of persons involved with the operation of this Application (e.g., administration, legal, sales, system administration) or external parties (e.g., technical service providers, mail carriers, hosting providers).

Place

Data is processed at Toolsure Ltd's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. Users can request additional information about such transfers by contacting Toolsure Ltd.

Retention Time

Personal Data is processed and stored for as long as required by the purposes for which it was collected, or longer if required by law or with User consent. Once the retention period expires, Data will be deleted.

Purposes of Processing

Data is collected to enable Toolsure Ltd to provide its services, comply with legal obligations, protect its rights, and perform functions such as:

  • Advertising (e.g., Google AdSense, Google Ad Manager, AdMob)
  • Analytics (e.g., Google Analytics, Firebase Analytics)
  • Tag Management (e.g., Google Tag Manager)
  • Hosting and Backend Infrastructure (e.g., Amazon Web Services, DigitalOcean, Hetzner)
  • Managing Contacts and Sending Messages (e.g., Firebase Cloud Messaging, OneSignal)
  • Infrastructure Monitoring (e.g., Firebase Performance Monitoring)

For more detailed information about each service and how it processes Personal Data, please refer to the "Detailed Information on the Processing of Personal Data" section below.

Detailed Information on the Processing of Personal Data

Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed as banners or advertisements on this Application, potentially tailored to User interests.

  • Google AdSense: Tracks user behavior concerning ads via the “DoubleClick” cookie. Users can opt-out by visiting Google Ad Settings.
  • AdMob: Collects usage data and unique device identifiers. Learn more in the Google Privacy Policy.

Analytics

Analytics services help Toolsure Ltd monitor and analyze web traffic and User behavior.

  • Google Analytics 4: Tracks usage statistics and anonymizes IP addresses at collection time. See the Google Privacy Policy for more details.

Users’ Rights

Users have the right to:

  • Withdraw consent at any time.
  • Access their Data and request a copy.
  • Verify and seek rectification of their Data.
  • Request deletion or restriction of their Data.
  • Object to processing based on specific grounds.
  • Transfer their Data to another controller (data portability).
  • Lodge complaints with a data protection authority.

To exercise these rights, Users can contact Toolsure Ltd at support@toolsure.co.uk.

Data Exchange and International Transfers

Toolsure Ltd may share or transfer Personal Data under the following circumstances:

  • With Service Providers: Data may be shared with external service providers, such as hosting providers (e.g., Amazon Web Services, DigitalOcean), email communication platforms, and advertising partners.
  • For Legal Obligations: Personal Data may be shared if required by law, in response to legal processes, or to protect against misuse or fraudulent activity.
  • International Transfers: Where data transfers are necessary to countries outside the User’s location, Toolsure Ltd ensures compliance with applicable data protection laws, including GDPR safeguards for EU residents.

For more details on third-party processors, Users may contact Toolsure Ltd via the provided email address.

Legal Basis for Processing (for EU Users)

Toolsure Ltd processes Personal Data based on the following legal bases under the General Data Protection Regulation (GDPR):

  • Users have provided their consent for specific purposes.
  • The processing is necessary to perform an agreement or pre-contractual obligations.
  • The processing is necessary to comply with legal obligations.
  • The processing is in the public interest or based on legitimate interests pursued by Toolsure Ltd or a third party.

Additional Rights by Jurisdiction

Users in California

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to access specific Personal Information collected about them.
  • The right to request the deletion of Personal Information.
  • The right to opt out of the sale or sharing of their Personal Information.

To exercise these rights, California residents can contact Toolsure Ltd using the provided contact details.

Users in Brazil

Under the Lei Geral de Proteção de Dados (LGPD), Brazilian residents have the right to:

  • Access their data and obtain confirmation of its processing.
  • Request anonymization, blocking, or deletion of unnecessary or excessive Personal Data.
  • Revoke their consent at any time.

Users in Switzerland

Users in Switzerland are entitled to similar rights under the Swiss Federal Act on Data Protection, including the right to correct inaccurate Personal Data and restrict processing.

Cookies and Trackers

This Application uses cookies and other tracking technologies to improve functionality and User experience, as well as for analytics and targeted advertising purposes.

Users can manage or disable cookies through their browser settings or by using opt-out mechanisms provided by third-party services, such as Your Online Choices.

Changes to This Privacy Policy

Toolsure Ltd reserves the right to modify this privacy policy at any time. Changes will be notified on this page, and Users are advised to review the policy periodically. The “Last Updated” date at the bottom of this document indicates the latest revision.

If changes affect processing activities based on User consent, new consent will be requested where required by law.

Definitions:

  • Personal Data: Any information that directly or indirectly identifies a natural person.
  • Processing: Any operation performed on Personal Data, including collection, storage, and sharing.
  • Cookies: Small files stored on the User's device to track behavior and improve services.

Last Updated: December 13, 2024

About Toolsure®

Toolsure is an innovative online tool store based in London, UK, dedicated to quality, durability, and precision. Catering to professionals, DIY enthusiasts, and tradespeople, Toolsure® offers a curated collection of top-tier brands and innovative designs to make your projects run smoothly.

  • Professional-Grade Tools: Reliable hand tools, cutting-edge power tools, versatile toolkits, precision screwdrivers, heavy-duty wrenches, and industrial-grade equipment from globally recognized brands. Each product is selected for performance, longevity, and safety.

  • DIY Essentials: Affordable, high-quality tools for hobbyists. From compact drills to multi-purpose cutting tools and measuring equipment, achieve professional results on home improvement or creative projects.

  • Construction and Trade Tools: Premium tools for contractors and tradespeople, including durable masonry tools and advanced carpentry equipment, all tested for reliability and precision in challenging environments.

  • Tool Storage and Accessories: Keep tools secure and workspaces organized with robust toolboxes, rolling cabinets, and portable organizers. Accessories like drill bits, saw blades, and sanding pads ensure tools are always task-ready.

  • Customer-Centric Experience: Seamless shopping with an intuitive online platform, fast UK-wide shipping, and exceptional customer support. Expert advice and product guides empower customers to make informed decisions.
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